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      Customer Service Representative Interview

      28 Oct 2011
      Anonymous interview candidate
      Hillsboro, OR
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Netflix (Hillsboro, OR) in Oct 2011

      Interview

      I had a 45-minute phone interview and then a 2-hour group interview with role playing and a few minor easy tests to take. I was hired and put in a notice to quit my job. Then the day I arrived for training, it became a nightmare scenario: After Netflix hired me, they gave me a starting time to arrive to start the 2-week training. When I arrived, I was told that they only hired the first 50 people that arrived and I would not be given a job to work there. I was employed at the time of interviewing with Netflix and since they offered me the job I quit the one I had. Now I have no job and cannot receive unemployment compensation due to quitting. At no point during my interview process when I was offered the job was I told "we will only hire who arrives first". Based on how poorly Netflix has treated their customer base as of lately and my nightmare experience dealing with this company, I just hope karma works its magic in the end. This entire ordeal has been a nightmare and I will probably be forced to break my lease, owe thousands of dollars in remaining rent, and will move back home despite having lived on my own the last 10 years with a solid job history. I cannot believe that any company would do to me what Netflix did. If I had discoved Glassdoor and read the employee reviews written about this customer service call center, I would still have my life and the ability to pay my own bills working my old job.

      Interview questions [2]

      Question 1

      I was asked several different times why do I want to work at Netflix?
      Answer question

      Question 2

      What is the difference between a modem and a router?
      Answer question
      2

      Other Customer Service Representative interview reviews for Netflix

      Account Manager Interview

      1 June 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Netflix

      Interview

      Got to very last stage. Process was: 1 30 min interview with HR 1 30 min interview with Hiring Manager 3 30 min interviews with three stakeholders (people you'd work with if you got the role)

      Interview questions [1]

      Question 1

      Why Netflix? Why Account Management? What do you see the challenge for Netflix be?
      Answer question

      Account Manager Interview

      26 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Netflix

      Interview

      HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.

      Interview questions [1]

      Question 1

      Client communications, organizational skills, feedback culture.
      Answer question

      Account Manager Interview

      13 May 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Netflix

      Interview

      Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.

      Interview questions [1]

      Question 1

      Work experience in similar positions
      Answer question