I applied online. The process took 1 week. I interviewed at OUAC (Guelph, ON) in Sept 2020
Interview
The interview was straight forward, mostly customer service questions. Friendly and positive experience. I only had 1 interview, it was on-site with manager and assistant manager. The whole process took a week.
Interview questions [1]
Question 1
What do you do or say when a customer is not happen on the phone?