I applied online. The process took 4 weeks. I interviewed at OddBox Delivery (London, England) in Dec 2024
Interview
First stage via video call, conversation with HR Manager. Questions were generic and quick. Little interest in my experience, scripted questions. No response or feedback for weeks. Generic decline email sent almost a month after initial interview.
Interview questions [1]
Question 1
Provide an example of when you have used customer feedback to make a positive change to the customer experience.
I applied online. I interviewed at OddBox Delivery
Interview
If the application is successful, you'll receive an online timed exercise where you have to formulate sample answers to customer service queries but on a very short timeline. If they like your answers they'll call you for an in-person interview.
Interview questions [1]
Question 1
What's something you think we could add to our menu?
