I’ve had 2 consistently bad experiences with OKCupid and the interview process. The first time I assumed the recruiter was unorganized and bad at her job, but after I had an identical experience 2 years later with another recruiter, I know that they have biased and unfair practices based upon me being in an underrepresented class.
In both instances, I applied for a job and checked the boxes to identify my ethnicity, gender, and sexual orientation. Both times, I received an invitation to do a phone screening. The times were set and the recruiters ghosted me as if I wouldn't follow up with them. The first time this happened the recruiter emailed and said “oops, I was in a meeting”. We rescheduled for the next day and she ghosted me again. When I followed up to see if we were still scheduled to meet, she called me but it was clear that she was walking the streets of NY. It was loud and she was not focused. She asked questions not relevant to the job and by the end of the screening she said she would follow up with the next steps, but I knew she wouldn’t. After she didn’t follow up with me again, I reached out and she never sent me a response. The 2nd recruiter I was supposed to meet with ghosted me too. I followed up after getting ghosted and the recruiter never responded when I suggested we reschedule.
Thankfully I received another job offer hours after the 2nd recruiter ghosted me. However, OKCupid was one of my top choice companies to work for. I now know that even if I’m a qualified candidate, OKCupid isn’t interested in recruiting diversity. All they want is a record that they attempted to consider diverse candidates.
My suggestion to diverse and underrepresented candidates is to not check the boxes when applying. Maybe you can get past the biased HR team and be able to convince the hiring manager that you are as equally qualified as any other candidate.