I applied online. I heard from HR in Charlotte in about 1 week. You must first complete a telephone interview which is very easy. They ask questions about previous experience and ask if you mind doing training in Charlotte. You then are scheduled for an in person interview at the actual office in which you willbe working. This interview is also easy, none of those ridiculous questions that everyone hates. You then hear back in a couple of weeks whether or not you got the job.