Phone interview went great. Recruiter said she wants to pass my application along but the hiring manager is on PTO until the following week so I won’t hear back until then. I followed up. No replies. Received rejection email 3 weeks later. Disappointing experience due to lack of communication and follow up. You should always treat candidates like customers (as they very well may be). It’s ok to not get the role, but the company loses credibility when expectations are made and not delivered.