I applied online. I interviewed at Providence (Portland, OR) in May 2018
Interview
A telephone interview, followed by an in person panel interview with 10 members of the team. A pre-selected question list was provided to the panel, which was then followed by any questions by the members of the panel if they wished. I was able to speak at length regarding my previous work history and also ask about the company during the interview. It was a little nerve-wracking to have so many people on the panel, but they were welcoming and kind.
Interview questions [1]
Question 1
An example of a time when I handled a patient complaint.
I applied online. The process took 2 weeks. I interviewed at Providence (Portland, OR) in June 2022
Interview
One interview with the hiring manager and another Specialty Scheduling Coordinator from the clinic where I applied to. The interview was easy, and the interviewers were both pleasant and kind. I asked about compensation which neither of the interviewers were able to provide; they directed me back to the recruiter for questions on compensation.
I asked the recruiter about compensation and they were unable to give me an answer other than "between $x-y and goes up from there depending on experience."
The hiring manager offered me the role and I was sent an offer letter by the recruiter. I have over a decade of relevant experience and the rate of pay I was offered was less than a dollar above the "x" amount listed.
Upon researching average compensation for the role with Providence in my area, I found the average rate of pay to be above the "y" amount. I attempted to negotiate, requesting the average rate of pay that I had determined in my research. The recruiter got back to me later that day saying the amount I was offered was the "maximum offer." I declined the job offer.
The next day I received an email from the recruiter with a new offer of the exact amount I had asked for. I declined the job offer again.
Received an email to scheduling an interview. The interview was a week or so later. I was 15 minutes early and it lasted for about 45 minutes to 1 hour.
Interview questions [1]
Question 1
Asked to share past experiences pertaining to different questions.