I applied online. The process took 2 weeks. I interviewed at Quintessentially (London, England)
Interview
Telephone interview with line manager to talk through role and my relevant experience. I was then shortlisted for an interview with Hr and Head of Department. Chatted about the company and role. Spoke about my experience and asked competency based questions. I was also asked to provide examples.
I applied through an employee referral. I interviewed at Quintessentially (London, England) in Apr 2016
Interview
Few pretty standard interviews, language tests (depending on which division you will work) and sample requests to see how you will deal with problematic clients. Normally you would meet HR first, then a line manager and then line manager with someone above
Interview questions [1]
Question 1
What would you do if it 3AM, the client wants to get to a private membership club, he has an advance reservation, but because he is drunk the security wouldn't let him in. What would you do?
I applied online. The process took 2 weeks. I interviewed at Quintessentially (New York, NY) in July 2015
Interview
I was emailed shortly after applying to arrange a phone interview. I had a great phone interview with the head of member services who then emailed me with a project. I completed the travel related project and was asked to come in for an in-person interview. I spoke to two employees who were both very kind. They then asked me to come in for the final stage to fulfill various member requests. Overall, it was a pleasant experience and I was pleased with the amount of communication and clarity of the entire process.
Interview questions [1]
Question 1
Name two five star hotels. Name two Michelin star restaurants. Name a luxury handbag company.