I applied online. The process took 2 weeks. I interviewed at RCI Exchanges (Indianapolis, IN) in Mar 2015
Interview
They do a video interview first- make sure the settings in the background are professional/clear of any clutter. Be excited!- It's a great company! Once you make it to the in person interview dress professional and show your excitement and great personality!
Interview questions [1]
Question 1
What is the most difficult situation you've handled?
I applied online. The process took 2 weeks. I interviewed at RCI Exchanges (Carmel, IN)
Interview
Online interview. When passed, On-site (90 mins) interview. Basically show up watch a video. Listen to a call and take a quiz afterward. Then go back to the first room and have a couple interviews with two different managers.
Interview questions [1]
Question 1
Someone wants to go to Xxx but they can't. What do you do?
What are your strengths?
How do you handle an angry caller?
I applied through an employee referral. The process took 1 day. I interviewed at RCI Exchanges
Interview
It was very casual and cool. They ask about your experience in costumer service. If you speak more than one language the interview will be in that other language to prove your competence on it.
Interview questions [1]
Question 1
Any question in the foreign language that they want you to know.
I applied online. The process took 5 weeks. I interviewed at RCI Exchanges (Indianapolis, IN) in May 2015
Interview
The application itself didn't take as long as I expected. The next step was the online video interview. It was extremely stressful and awkward because I was timed, recorded, and told it would be seen by multiple individuals. The third step was a double interview at the actual location. I'm not shy in the slightest but if I was this would be a dreadful process.