I found them at the multilingual job fare. The recruiter sounded very promising, so I went for an interview. He would first ask me if I have any knowledge on software in the cloud. As I already had a lot of experience with client support, I went on to the next round, the supervisor of the Phone Support department, in order to see if I would fit well in the team. I showed that I was motivated for the new challenge. After a few days I got a phone call from HR.