After my friend referred me, I was contacted by a recruiter to set up an initial phone screen interview that would take around 20 min. This went fine, although my background does not fit a typical sales background so I had to find ways to apply my skills towards sales. She asked me what I knew about the position, why I was interested in tech sales and what I knew about the product. She asked me to do a brief sales pitch which my friend had warned me about. I felt really prepared and was glad that I was. Next they set me up for 4 1:1 interviews in the San Mateo office. 2 with current Sales Representatives and 2 with managers. The Sales representatives were more casual and didn't ask me really any questions. They advice you to prepare lots of questions for them and I felt very prepared. They asked about my background, what I was looking for in a job, etc. etc. The mangers were a little more tough and kept asking how and why I wanted to change my career and get involved in sales. I really tried to sell myself saying that I wanted the job and know I could do it. They are looking for someone who is very competitive and can reach goals for this position. If there's anyway you can showcase that I would. One of the managers asked me typical interview questions like "When was a time you hit the wall?" and "How would you change that situation now?" Another one was "What drives you?". They asked me to do a short sales pitch which I researched the Elevator Pitch and made a short 2 min. description in laymen's terms of the products and company. Download the trial, everyone asked if I had used the CRM products before. I walked away knowing I was prepared but felt like I might not have a shot since my background is so different. They are more concerned with personality, attitude, etc since they will train you and set you up with a mentorship program. About a week after the interview, they called me to say that although my interview went well, they went with someone with a tech sales background. I was upset since Salesforce.com would be an amazing company to work, they can be choosy. Good luck!

The interview process consisted of an initial phone screening, followed by two rounds of interviews with the hiring manager and team members. The questions focused on sales experience, problem-solving skills, and situational responses. The process was well-organized and communication was prompt throughout.