I applied online. The process took 5 months. I interviewed at Social Security Administration (Chicago, IL) in Aug 2022
Interview
This interview took at or about 45 minutes to complete. There were two individuals that interviewed me; both asked questions. This was a phone interview. Overall it was a positive process but the questions were detailed. Be sure to prepare.
Interview questions [6]
Question 1
Describe a situation in which you had to deal with individuals that were difficult, hostile, or distressed.
I applied online. The process took 2 months. I interviewed at Social Security Administration (Chicago, IL) in June 2019
Interview
2 members of management asking a bunch of behavioral based questions and writing down your answers in a booklet. They scored your answers based on a preset model. Very by the book interview.
Interview questions [1]
Question 1
name a time you had to deal with a difficult customer and how did you handle it?