The Hiring process starts out with answer computer related questions. Research may be required while answering these question. After you've completed them an HR rep will email you and setup a phone interview. During that phone interview another HR rep will go over your previously completed questions and may ask a couple more questions along with those. Once again, they require that you have a computer in front of you and be ready to research the answers. A big thing about this process is your ability to search for solutions to computer problems on the internet.