I applied online. The process took 5 days. I interviewed at Support.com (Albuquerque, NM) in Apr 2015
Interview
Interviewer had speakerphone on which created a 2 second delayed echo where I could hear myself repeat the answer. Typical questions like "Why do you want to work for us?", and "How do you handle a customer that's been passed on to you from 3 other support persons?" Repeatedly asked about availability and scheduling.
Interview questions [1]
Question 1
The interviewer asked quite a few questions about wireless networking. One being, "What would you do if you were in a coffee shop, and could not get a connection?"
