The process took 1+ week. I interviewed at Sutherland in Dec 2009
Interview
I went directly to the sutherland Globel Services HR office in front of Maharajas Ground Cochin
At the very first there was a online registration
2. Essay writing ( to check the wring skills)
3. Typing Test
4. HR interview
5. Technical Interview
6. Then selected me and i received a cal after one week to join on nov 13 2009
7. then technical training for one month
8. after passing the technical session there was a communication traing for 10 days
9. i passed both and went to the product training
10 it was like one and half month traing
11. atlast we paased the product traing and went to th efloor
Interview questions [1]
Question 1
What all the thing you will do if you area Chief Minister of the state Kerala ?
I applied online. The process took 4 days. I interviewed at Sutherland (Sofia, Sofia (city)) in July 2025
Interview
They called me for an interview, and scheduled two different dates because there it was a system error occurred as they don't work on Saturday 05/07 so I joined the correct call on 07/07 to be interviewed and hopefully be able to start on 14/07. A few days later, they sent me a communication in regard to application rejection and on 15/07 they have posted again the same job offer on Linkedin and interviewed a friend of mine...no explanation for this behavior and they wasted my time and obviously they are still looking for the position. No words...
First, an In-person interview then an online aptitude test. Pretty straight forward and asked questions such as strengths, weaknesses, etc. Second interview was with direct supervisor and was more like a formality.
Rounds:
1. Excellent communication
2. Technical round
3. Project manager round
Explanation:
They are expecting a fluent English communication from the candidate. Then basic knowledge on technical support role.
Knowledge on the company working process.
Interview questions [1]
Question 1
Networking
Troubleshooting
Self Introduction
English communication without MTI