Completed a fairly short interview with two existing staff members (including manager) and then headed downstairs to do a trial shift to check how you performed on the checkouts and interacted with customers.
Interview questions [1]
Question 1
Describe a time you have helped a customer or client.
I applied online. The process took 2 weeks. I interviewed at Tesco (Cardiff, Wales)
Interview
Applied online, having to pass a series of screening questions. Was invited to interview after this. It was a group interview, where they asked a series of questions about times we had to work under pressure, times we messed up and how we fixed it, and so on. All straightforward stuff. Just keep it simple and follow STAR (Situation, Task, Action, Result) in your answer so they have tickboxes to check. Afterwards I was invited to a one-to-one interview where we discussed the role, availability, anything coming up (like studies, exams and so on), and where I'd be a year from now. Didn't take any longer than 1.5 hours.
It was simple, basically why do you want to join Tesco and some soft skill questions. Tell me about a time you worked in a group, try to answer in STAR format.
It was done by a manager in a back room. It was formal and it was about 20 minutes asking about experience, peoples skills etc. this might have changed as this was like 6 years ago now