The process took 2 months. I interviewed at The Cigna Group (Fenton, MO) in Feb 2018
Interview
The overall process was fairly simple. I applied online, got a call about a month later to come in for an in person interview. The interview was really quick. It seemed like the interviewer had a list of questions to ask, but only asked me a few. It almost felt like her decision was made before she started the interview. I was told to expect a result within two weeks. It’s been over a month since my interview and I never got a response. I don’t expect to get a call if I want selected, but what’s wrong with a simple email? I reached out to the recruiter, but I was ignored. No response seems to be standard for Cigna. I also interviewed for a different position last year and I never got a response on that one either.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer..
I applied online. The process took 4 weeks. I interviewed at The Cigna Group
Interview
Long and had to do mock phone calls two people interviewing you not very friendly. Wanted more of answers asked about every job so make sure you know your resume. The mock phone call was the hardest because they want you to answer how you would answer if you worked there already even though you didn’t know anything about the roles
I applied online. The process took 3 weeks. I interviewed at The Cigna Group (Dallas, TX)
Interview
Phone interview, then another three way phone interview. Pretty easy. Talked with a person from two different states. They explained the job then asked questions based on customer service. It was about a three week process. Interviewers were very kind. Typed out my answers.