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      Three

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      Customer Service Interview

      10 June 2019
      Anonymous interview candidate
      Liverpool, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Three (Liverpool, England) in Jan 2019

      Interview

      Had a phone interview then another interview a week later in where you act out difference scenario's, it only took around 50 minutes. i got an email informing me that i wasnt successful in the interview

      Interview questions [1]

      Question 1

      A customers phone has not been delivered today and is due for delivery tomorrow but the customer thinks its today, how would you tell the customer?
      Answer question

      Other Customer Service interview reviews for Three

      Customer Service Interview

      4 Aug 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Three in Apr 2021

      Interview

      The process started with a telephone interview which was a roleplay scenario. All of the details of the interview were sent on an email beforehand so that I could prepare for the roleplay. After that, I was invited for an online interview with the manager of the store.

      Interview questions [1]

      Question 1

      How have you resolved a difficult customer situation?
      Answer question

      Customer Service Interview

      5 Dec 2023
      Anonymous interview candidate
      Livingston, Scotland
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Three (Livingston, Scotland) in Jan 2021

      Interview

      in person interview then also a chat briefly with the manager, and then also provide us with an achievement that is most important to you? Then a series of games

      Interview questions [1]

      Question 1

      How do you describe yourself
      Answer question