Interview questions are based upon empathy and behaviors in which are needed for the contact center. Hiring process consisted of a phone interview with an automatic system that recorded your responses, then a phone interview with manager at the location, and lastly an in-person interview.
Interview questions [1]
Question 1
Share a time where you were put in charge when you did not know what to do. What was the outcome?
I applied online. The process took 2 weeks. I interviewed at Truist (Portsmouth, VA) in Feb 2020
Interview
Good platform with multiple interviews. Allowed you to express yourself. Great follow up time. I would recommend focusing on how you can add value to the organization. Phone and virtual interview as well.
Interview questions [1]
Question 1
Describe a situation where you had to where you had to take the lead on a project with many challenges associated with it?