I applied online. The process took 2 months. I interviewed at USAA in Jan 2016
Interview
This was the longest, worst interview/application process I've ever been through. I applied through glassdoor and had to comolete an online application and assesmnet that was supposed to take 30 minutes and it took 2 hours cause their website kept freezing. I got a phone interview, but he recruiter forgot about our appointment and had to reschedule. I was told this was a financial advisor roll and I had all the licenses I would need. I was told I needed to complete a background check and drug test within 3 days. This process was horrible because the 3rd party they used was completely unorganized. I did get a face to face interview about 2 weeks later. This again was rescheduled because USAA is also unorganized. In the interview I was told that this was for a sales job and not for a financial advisor. Of course I was unprepared for the sales questions and roll play. The did a bait and switch in the job discription. The recruiter was mysteriously no longer available to talk to after the interview. I called several times and left messages and never heard back. I got an email over a month later that said the position was filed and not to reply to the email. DON'T WASTE YOUR TIME WITH THIS COMPANY. If this is how they treat candidates I can only imagine how they treat employees. RUN AS FAST AS YOU CAN FROM USAA.
Interview questions [2]
Question 1
Tell me a time that you struggled to meet your sales quota
I applied through other source. I interviewed at USAA (Tampa, FL) in June 2018
Interview
Internal Hire, had to be a current USAA employee in good standing and with required licenses. Although it was not open to non-USAA employees, I felt the previous interview examples were a good indicator as to what I would have been asked.
Interview questions [3]
Question 1
Tell me about a time you had to overcome a member objection in order to get something done
Last one wasn't a question but a role-play: Mr. "x" calls in, he's 30 years old with a 2-year-old and wife. You have five mins to discuss a financial plan
I applied online. The process took 2 weeks. I interviewed at USAA (New York, NY) in May 2016
Interview
I applied online, the following day I received an email from a recruiter asking that I fill out an assessment/personality test. Once completed the recruiter contacted me to find a time for a phone interview. The next step in the process was to complete a background check and drug test along with scheduling an in person interview with a manager.
Interview questions [2]
Question 1
Give me an example of a time that you overcame an objection from a client.
I applied through a recruiter. The process took 2 weeks. I interviewed at USAA in Jan 2016
Interview
Recruiter called me and asked about my qualifications and set up an interview. I did a drug test and background check before interview. Coming from a Reputable Financial Advisor job I can tell you this is not a Financial Advisor position. I met with the managers who were dressed in jeans. Yes Jeans!!! I was in a nice suit and was confused why the managers during the interview were so dressed down. They asked me pretty simple questions and we did role play exercises. During the role playing I was told "this is a one and done sale". To my surprise I was used to being a full service financial advisor with a holistic view of peoples finances and building relationships. Another company seeming not to care about the well being of there military members. Sad
Interview questions [1]
Question 1
If you want the job just tell them your a One and Done type of person