I applied online. The process took 4 weeks. I interviewed at Uber (New York, NY) in Dec 2013
Interview
I applied for the Community Manager position via Uber's website. I received an email from a recruiter a few days later to set up a phone interview. The phone interview was with that same recruiter. She went over my resume, asked me what I knew about Uber, asked me if I knew about any of their recent promotions etc.
She closed the call by saying she would forward me a "homework assignment" where I was asked to answer customer inquiries in email and Twitter formats. The assignment also provided some metrics that I was asked to analyze regarding promotions. I was given 2 days to submit the assignment.
The recruiter followed up with me almost immediately to set up a Skype interview with one of the Community Managers in NYC. Unfortunately, Skype didn't work, so it was another phone interview, very similar to the first one. He indicated that he'd want me to do another round of interviews and would be in touch. This was around the holidays, so after about 2 weeks of not hearing back, I reached out to the recruiter and then heard back from the NY team to set up an in-person interview.
The in-person interview round was about 3 hours long and I met with 4 or 5 people. During this process, they talked a LOT about work-life balance. Basically, there is none and they wanted to make sure I'd be okay with that. I think this is where the process went downhill, as I was not willing to commit to a position that required 12 hour days plus weekends and holidays. They also talked a lot about how Uber was their family and they had lost touch with all non-Uber friends. That's okay for some people, but not for me.
I left the interview seriously doubting if I'd want to accept an offer. I'm sure they picked up on this as I was ultimately not offered a job. But the thing that really irked me was that the rejection came in the form of a canned email from noreply@uber.com. The rest of the process had been so personable and welcoming, I was disappointed to not receive a nicer, "no thank you." This definitely left a bad taste in my mouth when I think about the company.
Interview questions [1]
Question 1
I was asked to come up with several ideas for marketing campaigns and had to write full blog posts to go along with them. However, there were no parameters given, which actually made it more difficult because there was no way of knowing what type of campaigns they value/were looking for.
It was a great process with a lot of information provided during the conversation with hiring manager and recruiter. It was a great process with a lot of information provided during the conversation with hiring manager and recruiter.
Interview questions [1]
Question 1
Creative ways to tap into different sales channels.
Initial screening: A phone interview with the company’s hiring manager or recruiter.
Technical interview: Another phointerview or online test that assesses your skills and knowledge in data analytics, statistics, SQL learning, etc.
Managerial round: A case study or project discussion with the potential manager or senior team member.
HR round: A final interview with the HR team that covers behavioral questions, company culture, and compensation.
Interview questions [1]
Question 1
Behavioral questions like how would you a particular situation?
I applied online. I interviewed at Uber (Seattle, WA)
Interview
Interview was fair and thorough while also being respectful of a candidate's time and only looking for the aspects/qualities necessary to the job. I would interview with the company again.
Interview questions [1]
Question 1
Tell me about a time you solved a complex problem with limited resources/options.