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      Vixxo

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      Billing Specialist Interview

      29 Nov 2016
      Anonymous interview candidate
      Houston, TX
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vixxo (Houston, TX) in Nov 2016

      Interview

      The interview process was.... unique.. in that I've never experienced this before. Please note that this is an honest review of the interview process, and I apologize in advance if I begin to sound frustrated. The beginning stages were pretty standard: A representative from the company emailed me in response to my resume that I submitted for the position, and this was to set up a time for phone screening/interview. She sounded welcoming and generally pleasant--not aggressive or intimidating at all. I have to say that she did seem somewhat disconnected, but I might have read her tone wrong, who knows. During the phone interview she asked questions regarding my current and ideal salary, computer program skills, past work experiences, etc. Afterwards she invited me for a face to face interview with a manager of the department that I was applying for, which was scheduled for the next day. This was where it got somewhat frustrating. At the end of the phone interview day, I received an email with the address of the building where my interview would take place. And that's all I received. Just an address. No suite number, no parking information. Unfortunately, I was unable to contact my interviewer through phone or email, as she had already left the office I assumed, since it was after regular business hours by the time I was able to get a chance to reach out to her. I tried Googling the company address in my city as well, and I could not find it either. I should have taken these things as bad signs, but I brushed them off to the side. I figured that I'd be fine since I could probably ask the front desk in the building's lobby, or maybe look up the company name in the building's directory. Wrong. The next day I arrived 40 minutes early for my interview, and stood there for 30 minutes waiting for the lobby's front desk receptionist to arrive. Nobody. I should also note that during these 30 minutes I resorted to questioning a total of 10+ rushed, individuals that walked through the building entrance if they knew what suite number Vixxo was in, which of course they would say to check the directory. Oh yes, I should also note that I checked the directory as soon as I arrived in the building, and what did I find? Nothing. No Vixxo. So I gave up on asking people where the company was located and decided to go floor by floor, looking for the mysterious Vixxo suite. I finally found it on the third floor, and asked whoever I saw for the manager that I was to meet with. I was close to 10 minutes late for my interview. I cleared all the miscommunication issues with the two interviewers (easy going, approachable man and woman), and we proceeded with the interview process. It was more like a conversation really. They told me about the position, department, computer programs used, and job duties. They were also very honest about the workload as I would be arriving at a "very busy" time for them, if they were to offer me the position. To close this long review of the hiring process, in short, I was called about 20 minutes after my face to face interview, and offered the position. Unfortunately, I turned down the offer because I believed that the company branch--at least in my city--was unorganized. The details of the work process as well as the interview process itself, lead me to this conclusion. Don't get me wrong--there are many people that this opportunity would be perfect for--however, I know myself well enough to follow my instincts, and I believe that my decision was the right one.

      Interview questions [5]

      Question 1

      What do you know about us?
      Answer question

      Question 2

      What's your current salary? What salary range are you aiming for?
      Answer question

      Question 3

      Tell us about yourself?
      Answer question

      Question 4

      Rate yourself in Excel from 1 to 10, 1 being beginner, 10 being very advanced.
      Answer question

      Question 5

      What would your current/past manager say about you regarding how well you performed in your job? What was the most challenging experience that you had in your previous billing position?
      Answer question
      1