I was contacted by the Head of Customer Experience on LinkedIn about the position and asked if I wanted to interview for it. We set up a date and time for a phone interview. However, after my interview, which seemed to go decently well, I never heard back from them. As this job was remote and the only person I knew was the Head of customer experience, I reached out a week after the interview as a follow up. I thanked them for their time and asked for an update. I finally received a response saying that they didn’t think I would be a good fit but didn’t provide a reason or feedback. While a reason isn’t always needed, it is very frustrating that I had to reach out first in order to receive a response. I don’t believe that they would’ve reached out to me had I not reached out first. It’s very unprofessional to “ghost” a candidate and I think the company should rethink their interview process. I also was not provided time to ask questions, and the phone call failed on their end in the middle of my interview.