Case manager Interview Questions
case manager interview questions shared by candidates
Top Interview Questions
What I expected from my employer and how am I best suited for the position of case manager. I stated that I expected honesty and loyalty from my employer as that is what my employer would received from me. |
What is my experience |
"Tell us about your resume" "Any questions for us" |
asked me to explain how I manage a situation with competing priorities coming from different directions and ensured goals and targets are still met. |
Give one example of how you turned a bad situation into a good one. |
provide me a time you had to deal with a difficult customer? provide me examples. and how the outcome not just for you but for the business and stakeholders |
An example of a time you have worked together with a client to resolve an issue. What did you do and what was the outcome? |
Tell me about a conflict you had with a customer and how you handled it. |
Describe a time when you were performance managed and tell me how it made you feel and what you did about it. |
Why are you interested in working in claims / case management |