Case manager Interview Questions | Glassdoor.com.au

Case manager Interview Questions

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What I expected from my employer and how am I best suited for the position of case manager.

1 Answer

I stated that I expected honesty and loyalty from my employer as that is what my employer would received from me.

What is my experience

1 Answer

"Tell us about your resume" "Any questions for us"

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asked me to explain how I manage a situation with competing priorities coming from different directions and ensured goals and targets are still met.

Give one example of how you turned a bad situation into a good one.

provide me a time you had to deal with a difficult customer? provide me examples. and how the outcome not just for you but for the business and stakeholders

An example of a time you have worked together with a client to resolve an issue. What did you do and what was the outcome?

Tell me about a conflict you had with a customer and how you handled it.

Describe a time when you were performance managed and tell me how it made you feel and what you did about it.

Why are you interested in working in claims / case management

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