Collection Officer Interview Questions | Glassdoor.com.au

Collection Officer Interview Questions

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Cannot specifically remember the questions asked, but they were around the credit and collections function.

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Challenging situation I faced and how I dealt with it.

'Give an example of a time when you took on a side project and how you managed it'

What is your previous experience in customer service/collections? my introduction, work experience and questions regarding future career paths, debtors in financial hardships etc.

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1. What are your values 2.How do you go about enhancing & securing our financial role in the life stages of our customer. 3.What skills a collection officer needs 4.What way your experience can be valuable 5. Tell us about a situation where you have negotiated 6. How does the role help in enhancing & securing our financial role in the personal ,business & community NOTE: The actual wordings were different.

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