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Customer service agent Interview Questions

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How do you feel about the question "the customer is always right?"

2 Answers

The customer is not always right, but in order to have them realise that, clear evidence must be given as to why not, in a friendly and informative manner.

customer is not always right, cause we work in airport which mean everything is related with safety, for example: the customer has power bank and lighter in the luggage, because flight safe is not allowed lighter , power bank in the luggage. being a staff, I need to insist my resoponsibility and try to explain why and make them understand in proper polite manner.

Tell me more about yourself?

2 Answers

How do deal with pressure

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Why Jetstar

2 Answers

What is your availability?

2 Answers

Why Virgin Australia?

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How do you handle a customer complaint

2 Answers

What language do you speak except English

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What can you bring to our company?

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Why you want to work as guest services ?

1 Answer
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