Customer Service Consultant Interview Questions |

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Customer Service Consultant Interview Questions


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why do you wnt to work here

1 Answer

this is my dream compant i want to work for

tell me of a time that you did not provide outstanding customer service and what you did to correct this

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Have you ever worked with targets before? And did you achieve them?

Phone interview and first interview -> Going through resume and asking following questions. Why do you want this job? What do you bring to the team? What are your strengths? What are your weaknesses? Final interview with HR Manager -> very informal. Starting with tell me about yourself with your achievements. And other questions were asked, similar to a conversation.

Describe how to handle situations related to customer complaints

In your most recent role, how did you make your customers aware of all the available options/products to them?

Describe a customer service situation where there was a problem and how you solved it

Are you sure your willing to move

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