customer service interview questions shared by candidates
-Specify availability (must be atleast 25 hours per week) -Why you want to work in this role at Datacom -Discuss time you dealt with a difficult customer etc.
Can you please be more specific about group interview activities? I’ve interview this Tuesday
Interviewees first get to sit at tables in groups of three. You mingle with others and get asked to introduce the people you've just met to the entire room, then you move onto doing a fun group activity together (making Lego pieces). You only do 'interviewing' during the one-on-one with the recruiting person. After the group activity you get assigned a laptop and complete a speed typing test, questions that measure IQ and a scenario to demonstrate how you would respond to an email from a potential customer (given the information provided).
How many questions did they ask you?
First interview is a standard rundown of questions regarding work history and experience. It’s the second interview, where you have ex Kimberly Clarke Management flogs interjecting with behavioural/situational interview questions, defying the interview brief and acting like GOD. The Regional Manager gets delegated to a prop and humiliated. I have never witnessed anyone so nervous and skittish. Meanwhile, candidates have to supply a “business plan” and role play in the middle of a building lobby. HR still provided wrong address and information on arrival, completely oblivious. I’m thankful l got to witness this toxic company first hand before it was too late.
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