Customer service specialist Interview Questions | Glassdoor.com.au

Customer service specialist Interview Questions

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What is your flexibility regarding work hours?

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I checked my calendar for the rest of the year before the interview and told them when I was available.

How are you in communication situations? How confident are you in dealing with customers and to staff? Also, if we were to ask you down the track to plan, speak or host an event...how confident would you be in that situation?

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There were 9 questions. I remember some of them. 1. What do you think one day work in this position? 2. Tell a time how do you impress a customer. 3.If a customer ask helps from you, but it is outside the responsibility of your position, how do you resolve? 4. The last question: Tell us your other strengths

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They have an emphasis on role-play tasks.

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How do you relate yourself with core values of Commonwealth Bank

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What will be typical day in the bank branch?

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what will you see youself in 3-5 years

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What value would I bring to the team!

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Have I ever witnessed somebody doing the wrong thing at work, what did I do?

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Can you please sell me one of our products?

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