Customer success manager Interview Questions | Glassdoor.com.au

Customer success manager Interview Questions

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customer success manager interview questions shared by candidates

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What is your customer success/account management strategy?

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I mentioned my general approach for account management/success and a few more in depth details of my account management approach.

Give me some examples about (some senarios).

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What is the difference between customer service and customer support.

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Why mule soft? How you tackle the stressful situation? How you break bad news for a GM? What is a failure in your role? What have you done you are so proud of?

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Asked me how I would feel working for a younger manager!

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Tell me a bit about you..

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Share with us a bit about your background

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Tell me about yourself and what does your company do?

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Take me through your background, what has led you to this moment in applying for a role with HubSpot?

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experience, values, company details, case study

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