Personal Banker Interview Questions | Glassdoor.com.au

Personal Banker Interview Questions

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Personal banker interview questions shared by candidates

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If there was a long line of customers, they're getting quite agitated and the person in front of you keeps on chatting away.How would you deal with the situation?

2 Answers

I would try and get through the line as fast as I can whilst being polite to the current customer and let them know that you would love to chat but you have to help out all these people as well.

I would politely let the customer know I'd love to have more time with him/her however there is long queue behind I got to help out as well.

When was the last time you wowed a customer

What did you do in your previous job?

1 Answer

An occasion you act as an active member? How would you responded to a change. How would you introduce new digital product to a customer?

Do you have any such customer who hasn't asked any questions but you know what there question was and how did you answer

what for you is excellent customer service?

1 Answer

what's your biggest achievement in regard to sales target?

have you ever wowed a customer in the branch?

In the Group Session we were divided into pairs with backs to each other. One person had to describe a picture and the other had to draw it. It was in order to assess our listening and information giving skills.

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