retail team member interview questions shared by candidates
Your manager has assigned you an important task. A customer comes to you complaining that they were charged an incorrect amount & that an item they were promised was not in stock. How do you deal with this?
After encounting a problem like that I find a way to cover the credit either by refunding the person or by supplying another item in place of that not provided
1. Tell us about your career 2. What was your role at XXX (places you listed on your resume) 3. What is a good team work 4. What is a good management for you 5. How your team member will describe you 6. What do you see yourself in 5 years 7. What is your salary expectation 8. How much you can negotiate with your salary expectation (if your expectation is higher than what they are willing to pay)
Availability? Why do you want to work for Bunnings? Why would we want you? About my background. About my past experiences. When have you given exceptional customer service? Name a time when you had an unhappy customer and how did you resolve the situation? What do you like about your previous job? What are you currently doing/been doing for the past while?
Group interview - Introduction, Name, background, why Bunnings, cartoon character. Watched a video and had to take notes on what was good/bad and why Group activity - create a product and sell it to them