Service delivery manager Interview Questions | Glassdoor.com.au

Service delivery manager Interview Questions

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How do you build a great relationship with the customer ?

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It's important to get off on the right foot and one of the best ways to do this is do something (all-be-it) small that is above and beyond what they are expecting. Something that is a pain point for them (even if small) builds great and quick trust and rapport.

the skills I had that could be brought into the company

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standard questions on your skills, experience and how they are aligned with the role.

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What is your leadership style?

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What is the name of a business magazine that you read to keep yourself updated with the latest trends in technology?

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Why are you leaving your position?

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Have you ever done situation management and can you provide some examples of the same and how you handled the same..

They ran from general questions about my experience, to specific questions about some of the courses I've run according to my curriculum.

How do you deal with conflicting priorities.

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