Service Delivery Manager Interview Questions | Glassdoor.com.au

Service Delivery Manager Interview Questions

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Service delivery manager interview questions shared by candidates

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What is the name of a business magazine that you read to keep yourself updated with the latest trends in technology?

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Cnet and ZDnet

They ran from general questions about my experience, to specific questions about some of the courses I've run according to my curriculum.

standard questions on your skills, experience and how they are aligned with the role.

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Q: Tell me about every job you worked for, and what you did there? Q: How would you do this role? Q: Are you flexible? Q: Why did you leave every job on your CV? Q: Are you prepared to learn the technical stuff?

Have you ever been involved with data analytics and customer support cases?

Tell me about yourself. Explain a situation where you needed to lead a team and how did you did it. What is your biggest career achievement? If you have 6 meetings around the same time which one would you attend to? What is your criteria? Questions about specific parts of the cover letter.

How do you build a great relationship with the customer ?

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Why are you leaving your position?

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Incident management - how would you resolve a critical incident for a customer?

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