Unit Secretary Job Description

What is an Unit Secretary?

A unit secretary is an administrative position commonly held within hospitals or other specialized medical departments. They assist in supporting patients and medical staff by answering incoming calls, organizing charts and admitting new patients. A unit secretary uses their knowledge of medical terminology and billing to manage the office efficiently. A unit secretary usually has a background in medical office processes and procedures and advances into the position after time spent as a medical office assistant.

A high school diploma or equivalent degree is required to be considered for the position. Depending upon the specific department serviced, a professional certification in medical billing or terminology can be required. Individuals with exceptional communication skills and the ability to support busy medical personnel tend to excel in this role.

Unit Secretary Job Description Template

Job Overview

Example Co. is one of the leading companies in our field in the area. We're proud of our 3.6 rating on Glassdoor from our employees. We are hiring a talented Unit Secretary professional to join our team. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. You'll be glad you applied to Example Co.

Responsibilities for Unit Secretary

  • Greet new and existing patients upon their arrival for appointments or procedures
  • Schedule patient appointments, both new and follow-up
  • Make copies and fax paperwork to other medical offices upon receiving an official request for records
  • Review patient insurance documents and determine what procedures will be covered in addition to required deductibles
  • Organize and maintain patient files and records, retrieve test results as needed for physician's review
  • Coordinate with other departments within the hospital to schedule MRIs, x-rays or bloodwork
  • Call patients to inform them of upcoming appointments and reschedule as needed
  • Prepare patient files and charts in anticipation of discharges and transfers to other physicians or departments

Qualifications for Unit Secretary

  • High school diploma or equivalent degree is required
  • Exceptional knowledge of medical terminology and hospital processes
  • Maintain and order office and medical supplies as requested by attending hospital staff
  • Experience scheduling patient appointments in accordance with doctor's availability and providing the patient with instructions prior to procedures
  • Organize and add detailed information to the personal calendar of physicians and other members of the hospital staff
  • Ability to effectively work within medical record software and update files accurately
  • Experience working in data entry software and maintaining detailed information regarding available stock and supplies
  • Experience maintaining a professional level of patient privacy in accordance with HIPAA procedures
  • Strong written and communication skills when speaking with patients and physicians

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