DESCRIPTION

BASIC QUALIFICATIONS

• We're looking for the right person to train and develop — formal qualifications are helpful but not required. What matters most is your attitude, your willingness to learn, and your aptitude for technical work.

- - Some exposure to IT hardware, networking, or technical support in any setting — including studies, personal projects, or hobbyist experience.
- - Enthusiasm for technology and a desire to build a career in data center operations or IT infrastructure.
- - Willingness to work in a hands-on technical environment using appropriate tools and equipment, including network testing equipment and electric lifting aids. - Candidates should be able to perform the physical requirements of this role, which may include handling equipment. Lifting aids and assistive equipment are available at all times to support safe handling practices, with team support readily available for heavier items. We encourage applicants of all abilities to apply and are committed to providing reasonable adjustments to support you in the role.
- - Ability to travel between data center sites as needed to support operational requirements and your professional growth. Working across multiple sites will provide you with hands-on experience with diverse equipment configurations and operational environments. (Valid driver's license is required)
- - Good attention to detail and the ability to follow documented processes and procedures accurately.
- - Strong communication skills — able to ask questions, listen carefully, and work well as part of a team.
- - A responsible and professional attitude with a commitment to safety, quality, and reliability in delivering a consistent and high-quality customer experience.

PREFERRED QUALIFICATIONS

• Helpful but not required — full training will be provided in hardware and network troubleshooting, Data Center concepts. Any of the following are a bonus, not a barrier to applying.

- - Any relevant technical qualification such as CompTIA A+, Network+, or equivalent — or currently working towards one.
- - Previous experience in a customer-facing, operational, or physical technical role.
- - We value diverse career paths including self-taught learning, online courses, bootcamps, apprenticeships, military experience, or transferable skills from other industries.
- - Successful candidates will work with mentor(s) from day one, providing ongoing guidance and support throughout the programme. Candidates development will follow a structured skills framework, with clear milestones and regular check-ins to track your progress. Upon successful completion of the 6-month training programme, high-performing trainees will be considered for a permanent full-time Data Center Operations Technician role within the team. This is more than a short-term placement — it is the start of a technical career.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.