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BT Financial Group Adelaide

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BT Financial Group Adelaide Reviews

  • "Great experience, learned a lot during my time!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Accountant in Adelaide
    Current Employee - Financial Accountant in Adelaide
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT Financial Group full-time (More than 3 years)

    Pros

    Great support and opportunities to move across teams within the business. Management support is excellent and do their best to listen to staff which allows for initiatives that benefit the team. Strong emphasis on the wider team , built great relationships with amazing people. Promotes flexible working conditions.

    Cons

    Project positions are given to applicants external to the business rather than providing the opportunities or at least skills to current staff that are interested participating.

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BT Financial Group Adelaide Salaries

Salaries in $ (AUD)
Average
Min
Max
$53,057 per year
$53k
$53k
$53,057 per year
$53k
$53k
About $48k - $56k
$48k
$56k
About $48k - $56k
$48k
$56k
1 employee salary or estimate
About $43k - $50k
$43k
$50k
About $43k - $50k
$43k
$50k

BT Financial Group Adelaide Interviews

Experience

Experience
0%
67%
33%

Getting an Interview

Getting an Interview
34%
33%
33%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Adelaide
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at BT Financial Group (Adelaide) in June 2017.

    Interview

    This was through a recruitment agency.
    First needed to complete an online questionnaire about your personality. Then there was a group interview at the recruitment agency where 2 managers from BT Financial Group explained the role and more about the company. Then there was a team exercise using Lego. Then a one-on-one role play where you are the consultant on the phone and a customer rings to change their name on their policy and you need to sell her additional insurance. This is quite easy as they give you scenario and are an easy "customer".

    The next day there was an individual interview with 2 different BT managers at the actual location. This took 30 minutes.

    The online test and group interview are very easy, but I didn't pass the individual interview. The feedback was my answers lacked depth.

    Interview Questions

    • when was a time you provided exceptional customer service?   Answer Question
    • tell us about a time you dealt with conflict with either internal or external clients.   Answer Question
    • where do you see yourself in 3-5 years?   Answer Question
    • why do you want to work for us and what attributes can you bring to the role?   Answer Question
    • what are your strengths and what areas do you need development in?   Answer Question
    • can you explain the sales process?   Answer Question
See All Interviews