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I have been working at Hays full-time (More than a year)
Always on hand to find good sites suitable to me
I haven't experienced any downsides
Advice to Management
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I applied online. The process took 2 weeks. I interviewed at Hays (Edinburgh, Scotland (UK)) in June 2019.
Honestly, the whole process I experienced was awful. It started with a phone interview which was fine, then followed the 1st in person interview at the office to get to know me a bit more and talk through the job.
The entire office environment walking in was very cold. There wasn't anyone at reception to greet me, and had to sit and wait about 5 minutes until someone walked past on the way to the toilet. They then went and let me interviewers know I was there. The interview started 15 minutes late. The tone I was spoken to by one interviewer was very passive aggressive, and I felt as though they were trying to deter me from the role by examining in unnecessary detail all of the negative aspects of it, barely covering the positives. I knew what the job role involved and the challenges before turning up so they didn't need to talk down to me. I came out feeling very deflated and personally attacked. For some reason they invited me back to meet a different manager and another employee and to bring along with me a presentation on establishing myself within the industry.
Upon turning up at the office, I was told it was necessary to hand over ID for photocopying so that they had a copy. I haven't experienced this during any other interview until I have been offered a job, so this was very odd to me and now they have a copy of my ID.
10 minutes after the time my interview was about to start I was greeted by only one interviewer telling me the other wouldn't make it as he got the times wrong. If you're a professional director/manager in a business like this, how unprofessional is it to "forget" when you're suppose to be meeting an interviewee? The whole process should be giving a positive image of the brand and it certainly didn't do that.
Forty-five minutes into the interview, the man who "forgot" turned up without an apology. Spent ages fiddling with the air conditioner and opening and closing windows, before asking questions I had already been asked by the other interview in the previous 45 minutes. He then proceeded in a lecturing tone, whilst looking incredibly bored at anything I had to say. He jumped in 10 minutes later and was very keen to cut the interview as time was up.
This entire process isn't just about you selling yourself to the company, it's also about the company selling themselves to you, and my experience is absolutely nothing what I would expect from a company that is suppose to be the best in the market.
My interview was a Friday and I was told I would receive feedback the following Monday. Monday passed, Tuesday passed etc etc. Eventually I made contact a week later having to ask for my feedback. They tried to apologise and said surely I would understand as everyone has off weeks. I was told unfortunately I didn't get the offer as the man who walked in 45 minutes late and spoke to me half bored to death for 10 minutes, believed I didn't have a good enough concept of the commercial side. Perhaps if he had been there at the start and listened to my presentation and answers to other questions he would have understood that I did.
At the end of the day it's a loss for Hays not for me. From what I had experienced both times of the office and the people I met and the interview process, I was never going to accept anyway.
100% wouldn't recommend Hays, they clearly don't understand and value their employees. There are many other large, global companies in the industry who are able to respect and value their employees so it's not an excuse for Hays.