I have been working at Santander (More than a year)
Implementing new Credit Cards products, testing and validating for any work stream impact, working with different teams internal and external vendors within the Operation Unit by solving pending and open systems issues. Creating new workflows operational and accounting procedures to control and prevent any losses and completing projects in a timely matter to support group organizational goals and make recommendations. Responsible to validate GLs balances for Quality Controls by reporting Losses and Write off Accounts for Disputes and Collections cases.
Preparing, analyzing and developing strategies to improve financial control operation models and build supports to maintain business structures to validate daily accounting activity. Implementing strategies to prevent and improve deliverables to support new and efficient work strategies to reduce operations risk. Research and resolve open and pending issues with the technical support team and project managers.
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