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Bakers Delight Overview

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Camberwell, Victoria
10000+ employees
1980
Company - Private
Food & Beverage Manufacturing
$50 to $100 million (USD) per year
Unknown
Bakers Delight is Australia's most successful bakery franchise. Over the past 35 years this Australian owned company, has grown to over 700 bakeries across three countries, serving 2 million customers each week. Every day, in every bakery, Bakers Delight bakers ... Read more

Bakers Delight Reviews

3.8
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Bakers Delight Joint CEOs Roger Gillespie & Lesley Gillespie
Roger Gillespie & Lesley Gillespie
31 Ratings
  • "Casual and Full-Time: Salesperson position review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Bakers Delight full-time

    Pros

    Great culture in day to day operations and great co-workers, generally get a lovely customer base, fantastic 'first job' opportunity, develop fantastic customer service skills and personal development.

    Cons

    Seems to be a misunderstanding from upper level management to front-line staffer when it comes to ideal sales technique. Furthermore, campaignes are pretty much back to back, taking away any benefits a promotional campaign may have from it being 'special' or 'unique'

    Advice to Management

    Put yourselves in front-line workers' shoes. Many sales techniques you push are unrealistic or disingenuous, you shouldn't try and increase individual sale values but you're customer base, remember the 80-20 rule and the sale value will take care of itself.

See All 83 Reviews

Bakers Delight Interviews

Experience

Experience
75%
20%
5%

Getting an Interview

Getting an Interview
70%
25%
5%

Difficulty

2.0
Average

Difficulty

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Average
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  1.  

    Team Member Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Bakers Delight.

    Interview

    Was friendly, casual conversation outside the store in the shopping centre that started 10 minutes or so late. She asked general questions and jotted down as we spoke, probably lasted roughly 20 minutes.

    Interview Questions

    • what are the 3 most important parts of customer service   Answer Question
See All 20 Interviews

Bakers Delight Awards & Accolades

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