Working at Bank of Melbourne | Glassdoor.com.au

Bank of Melbourne Overview

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Melbourne
1001 to 5000 employees
Unknown
Subsidiary or Business Segment
Banks & Building Societies
Unknown / Non-Applicable per year
Unknown

Bank of Melbourne Reviews

3.6
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Approve of CEO
Bank of Melbourne Chief executive Scott Tanner
Scott Tanner
12 Ratings
  • "Customer service specialist"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of Melbourne full-time (Less than a year)

    Pros

    good pay, easy to move up because its within westpac. you can go in to areas within westpac. BOM, BT super, St.geroge
    Sales target is not achieveable but, not allowed to rank anymore which reduced pressure.
    not focus on making sales, result not that important but you have to have mentioned all banking during conversation. Its good because you dont have to feel guilty to sale, if customer want your help to review great, if they dont want review as long its cool too. aimed at helping customer not target which is good.

    Cons

    Head office of westpac not in melbourne lol.
    targets too high.. feel bad of not achiving it.
    Some CSA refuse to refer. but its part of their job..

    Advice to Management

    -need to have the ability to have tough conversatoin if there is a behaviour proble,.

See All 25 Reviews

Bank of Melbourne Interviews

Experience

Experience
89%
0%
11%

Getting an Interview

Getting an Interview
88%
12%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Teller Interview

    Anonymous Employee in Melbourne
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bank of Melbourne (Melbourne) in January 2018.

    Interview

    Very good interview. The interview are experienced and very friendly. Give feedback after you finish and ask you a lot of questions. Allows you to ask them questions about the role, ask questions that's on the spot, not too personal but strongly related to the position.

    Interview Questions

    • Your attitude towards rejection   1 Answer
See All 9 Interviews

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