Working at BounceX | Glassdoor.com.au

BounceX Overview

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New York, NY (US)
201 to 500 employees
2012
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
Unknown
JOIN US ON OUR MISSION

BounceX is a global marketing technology company that has been recognized as a best place to work by Glassdoor and Crain’s, and one of America’s fastest-growing SaaS companies.

More than ... Read more

Mission: What bonds our community together is our commitment to 5 Core Values:

Come Hungry
Carry Each Other
Drive Undeniable Performance
Respect People, Privacy, Ideas
Bounce Back

Come join us on our ... Read more

BounceX Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Ryan Urban
97 Ratings
  • Helpful (6)

    "Great Employees, Poor Management, Struggling Product"

    StarStarStarStarStar
    Former Employee - Former Employee in New York, NY (US)
    Former Employee - Former Employee in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BounceX full-time (More than 3 years)

    Pros

    Employees truly care about each other and often end up making lasting friendships
    Employees support one another, help each other out, and they're usually not competitive with each other
    Company really cares about its clients and providing superior support for them
    Many clients love the company and get good performance from the product
    Company has done a great job with diversity & inclusion and employee resource groups
    New office in One World Trade is beautiful

    Cons

    Senior management is inexperienced, immature, and constantly disagreeing on the future, causing the company and its product to stagnate
    Product and engineering teams are a mess
    There is no product roadmap or vision of where the product is going
    In the past 2 years, the core product hasn't been changed at all and no truly successful new products have been released
    The engineering team often feels undervalued and is full of internal chaos
    The company has been talking about rolling out employee goals and career-pathing for the past 3 years, but has yet to do so, leading many employees to feel undervalued and leave the company
    At times the culture can feel like it's full of high school cliques

    Advice to Management

    Hire more senior people for the C-Suite who know what they're doing
    Find a CTO as soon as possible and create a product roadmap and future product direction
    Roll out company-wide employee goals and career-pathing in order to retain talent

See All 110 Reviews

BounceX Photos

BounceX photo of: CEO Ryan with Telli!
BounceX photo of: BounceX featured on the Nasdaq board!
BounceX photo of: Suggested reading for International Women's Day
BounceX photo of: Coworkers that work out together stay together!
BounceX photo of: We take fireside chats very literally.
BounceX photo of: BounceXers love to give back to the community. This group was volunteering during the work day with God's Love We Deliver.
See All PhotosSee All

BounceX Interviews

Experience

Experience
42%
23%
35%

Getting an Interview

Getting an Interview
58%
20%
8%
7
5
2

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (12)  

    Software Engineer Interview

    Anonymous Interview Candidate in New York, NY (US)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at BounceX (New York, NY (US)) in January 2017.

    Interview

    The interview consisted of a recruiter phone screen, a phone screen with an engineer, and then two separate in person interviews. I enjoyed my conversations across the entire interview process and was excited to get an offer. I was disappointed when I found out it was an exploding offer. I received the offer at around 8 PM on a Wednesday, and the offer expired at 11:59 PM on Friday. This is not enough time to make a decision, and companies should really stop doing this. The offer I received was a bit below market rate for a 4+ year experienced engineer, and less than I am currently making. I sent the following email at 8:30 AM the next day (Thursday):

    Hey,

    I’m very excited to get this offer! I’ve had such a great interview experience with you guys. There are few things I’d like to discuss:

    It was probably just part of the form offer letter, but I’m not prepared to make a decision in 48 hours. I mentioned I’d love to come in next week and meet with the rest of the team. I want to make sure that I can be successful and work well with the whole team from day one. Additionally, I would really appreciate the opportunity to speak with you (or someone else) about the company’s finances. As a member of the team, it’s really important to me that I understand the company’s future growth and revenue strategies. After those discussions, I feel I’ll be better prepared to speak with my family and make a decision.

    I still think we’re off on compensation. This offer would be a decrease in compensation for me relative to what I’m earning at [CURRENT POSITION]. I don’t think we’re very far apart, but it’s important to me that I’m paid fairly.

    I’d also like to learn more about career progression. I think you have me as a “Software Engineer”. Is that the Junior level? How does one move up to the next level, and how do you typically help your employees plan for growing their careers at BounceX? I want to make sure BounceX is a place I can thrive at for many years.

    I’ll set up time to come in next week to meet with the team. I hope you can join for some part of it (I know you’re busy, and I appreciate all the time you’ve dedicated already). If not, let’s jump on a short call. Again, I’m stoked for the offer, and the opportunity at BounceX, and I’m confident I’ll be a great part of the team.

    Best,

    I received a response at 1 PM:

    That makes me really happy to hear.

    I want to give this a thoughtful reply. I am (we're) in the middle of [A PROJECT], so let me wrap that and I'll put together some thoughts this afternoon / evening.

    I did not get a response that afternoon or evening, or all the next day. Finally, at 7 PM the next day, just 5 hours before the offer exploded, I was sent the following:

    Hey, thanks for the patience.

    Today got away from me and shows no signs of relenting, but I wanted to catch up. Do you have some time tomorrow – how about 1:00P? [Note: This is after the offer explodes]

    All my best,

    I could not talk on Saturday, as I had other plans. We finally got in touch Monday at 6 PM. I was told the offer is expiring, and will not be reissued. The above is our sum total of communication up to that point. Draw your own conclusion.

    My advice to other engineers is to steer clear until they either figure their recruiting process out, have a mature leader, or decide to pay a competitive salary.

    Interview Questions

    • We generally just spoke about my background, and the company. It was a fair interview process with a sprinkle of technical questions.   2 Answers
See All 113 Interviews

BounceX Awards & Accolades

  • Best Places to Work in NYC Tech, Internet Week, 2014
  • Top 100 Best Places to Work in IT, ComputerWorld, 2015
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