Working at British Airways |

British Airways Overview

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West Drayton, London, England (UK)
10000+ employees
Subsidiary or Business Segment
$10+ billion (USD) per year
Lufthansa, Continental Airlines
A member of the royal family of European airlines, British Airways (BA) carries passengers and cargo to more than 150 destinations in some 75 countries from hubs at London's Heathrow and Gatwick airports. The carrier operates a fleet of about 240 aircraft ... Read more

British Airways Reviews

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Alex Cruz
170 Ratings
  • "Mix Fleet"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Airways full-time


    I really enjoyed the interview and every I have meet at BA are such lovely people, as far as I can tell its a really nice culture among the staff.


    After receiving my contract, I gave up my job and apartment only to be told 2 days before starting that my paperwork was not ready. It put me in the very worst position, I have had to move back home and I'm still out of work waiting for them to finish my paper work

    Advice to Management

    Get ride of watchdog. They are so the most incompetent group of people that I have ever come across, this process has resulted in me going through all of my saving and I have beyond distressed waiting for months on end to see when I can actually start. Never tell your employees to give up their jobs until you know 100% that there paperwork is ready.

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British Airways Photos

British Airways photo of: A380 Heathrow
British Airways photo of: Cockpit 777
British Airways photo of: Before flight to LA
British Airways photo of: Release of FLY 2016
British Airways photo of: Release of FLY 2016
British Airways photo of: Office in the air
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British Airways Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Cabin Crew Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at British Airways.


    Please don't let any of the reviews on here put you off because it nearly did for me!
    I'm not going to repeat the same thing that everyone has said on here about the process but just a short overview and some tips:
    - At first you with wait in a room with everyone else they provide you with tea and coffee (tips, talk to people! be nice and smile haha.
    - Next group interviews (tips, don't be over dominate, include everyone find out what their ideas are etc)
    - Role Play (ngl this was the worst, but just remember they will try to make you feel uncomfortable they are just testing you how you deal with it, the scenario is usually about a customer complaining.
    - Then if you get through to this you have the 1 to 1 interviews (tips: be nice and confident try to think of some scenarios regarding to customer service! :)

    Don't let the reviews on here put you off, I was sooo close to not even going to the interview because what I read on the internet! You don't need to wear heels or have you hair in a bun (someone who was dressed exactly like a cabin crew member didn't get through to the interview stage) just dress smart eg skirt and top.

    Interview Questions

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British Airways Awards & Accolades

  • Top 100 Graduate Employers, The Sunday Times (UK), 2009

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