I have been working at British Airways full-time
I really enjoyed the interview and every I have meet at BA are such lovely people, as far as I can tell its a really nice culture among the staff.
After receiving my contract, I gave up my job and apartment only to be told 2 days before starting that my paperwork was not ready. It put me in the very worst position, I have had to move back home and I'm still out of work waiting for them to finish my paper work
Advice to Management
Get ride of watchdog. They are so the most incompetent group of people that I have ever come across, this process has resulted in me going through all of my saving and I have beyond distressed waiting for months on end to see when I can actually start. Never tell your employees to give up their jobs until you know 100% that there paperwork is ready.
I applied online. The process took 4+ weeks. I interviewed at British Airways.
Please don't let any of the reviews on here put you off because it nearly did for me!
I'm not going to repeat the same thing that everyone has said on here about the process but just a short overview and some tips:
- At first you with wait in a room with everyone else they provide you with tea and coffee (tips, talk to people! be nice and smile haha.
- Next group interviews (tips, don't be over dominate, include everyone find out what their ideas are etc)
- Role Play (ngl this was the worst, but just remember they will try to make you feel uncomfortable they are just testing you how you deal with it, the scenario is usually about a customer complaining.
- Then if you get through to this you have the 1 to 1 interviews (tips: be nice and confident try to think of some scenarios regarding to customer service! :)
Don't let the reviews on here put you off, I was sooo close to not even going to the interview because what I read on the internet! You don't need to wear heels or have you hair in a bun (someone who was dressed exactly like a cabin crew member didn't get through to the interview stage) just dress smart eg skirt and top.