Working at Bupa |

Bupa Overview

London, England (UK)
10000+ employees
Company - Private
Healthcare Services & Hospitals
$10+ billion (AUD) per year

Company Updates

  • "My ambition was was create opportunity for our extraordinary nurses. I wanted to create a scholarship that would provide extra mentorship and financial support for some of our most impressive nurses. So I’m delighted to announce that this project, after months of anticipation, has finally arrived". - Jan Adams, Bupa's Global Chief Nurse

  • “Inclusivity is so important, especially in the workplace. I feel proud and lucky to work at Bupa where diversity and inclusion is actively supported.” - Fiona Thornhill, Marketing Director at Bupa Cromwell Hospital.

    Bupa celebrates Pride

    Bupa colleagues will be joining Pride events across the UK celebrating diversity, inclusion and bringing your true self to work.

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Bupa – Why Work For Us?

Bupa is extraordinary.

We are a world leading health & care group with over 18,000 people in Australia and New Zealand, and our purpose it to help people live longer, healthier and happier lives.  We’re making a difference in health & care through our leading health insurance, our modern Dental clinics, Bupa Optical stores and our first Bupa GP clinics, with more on the way.  As well as personalised care at over 65 Bupa Aged Care Homes.

At Bupa our people are transforming and making a difference in the world of health & care.

Bupa has everything – growth, passion, results and a caring & supportive culture that surround a burning ambition and purpose that is the best in the world. 

So join us, and find purpose in your career.

Our values shape how we behave to deliver our Bupa 2020 strategic vision fulfilling our purpose:


  • Full of energy and inspiration
  • Love what we do and why we do it
  • Love our customers.


  • Big-hearted and compassionate
  • Treat people with respect and kindness
  • Everyone and everything matters.


  • Seek new ideas and other points of view
  • Share freely
  • Really listen and understand
  • Embrace diversity


  • True to yourself
  • Genuine and honest
  • Say what we mean, mean what we say


  • Always responsible
  • Take ownership
  • Make it happen


  • Be brave
  • Dare to try
  • Speak up


  • Go above and beyond
  • Be the best we can dream to be
  • Deliver outstanding results.

Help us help people live longer, healthier, happier lives.

We employ 84,000 people who are making this a reality for our 32 million customers in 190 countries worldwide. Do you want to play a part in our success? If you have the belief, drive and the talent to help us in our ambition to become a true healthcare partner, then we want to hear from you!

Being on the frontline of healthcare, our people are focused on improving the health of millions. We all want to make a real difference in tackling the toughest challenges in healthcare.

Achieving our ambitious goals depends on the dedication and talent of all our people, working in new and innovative ways that bring our purpose – longer, healthier, happier lives – to life. 

Our people

We are a people-based organisation. Creating an organisation where our people love to work benefits them, our customers and our business.

We are committed to developing the skills, capabilities and leadership potential of everyone at Bupa. Our people receive extensive training to help them reach their potential and move forward in their careers. We recruit, train and promote people on an equal basis, making sure our decisions give full consideration to ability and aptitude.

Workplace health

Our purpose is as important for our own people, as it is for our customers. We are committed to enabling our people to be healthier because they work at Bupa.

Our workplace health strategy focuses on healthy cultures, healthy minds, healthy bodies and healthy workplaces. Everyone at Bupa is empowered to make lifestyle changes that reduce the risk factors of chronic disease, and so make tangible steps toward a healthier workforce.

Watch our video on our Employee Wellbeing Programme in the Australia and New Zealand market unit. 

Bupa Reviews

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Recommend to a friend
Approve of CEO
Bupa Group CEO Evelyn Bourke
Evelyn Bourke
24 Ratings
  • Featured Review

    Helpful (1)

    "Very supportive and great culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Neutral Outlook
    Approves of CEO

    I worked at Bupa (More than a year)


    - Work life balance
    - Culture & People


    - I didn't really have opportunities to progress
    - Pay was on the lower scale.

See All 722 Reviews

Bupa Photos

Bupa photo of: Marching at London Pride and supporting our DiverCity programme
Bupa photo of: Celebrating Birthdays
Bupa photo of: Smile
Bupa photo of: LoLs at the BlueApple Dental Practice
Bupa photo of: Bupa Challenge Intermediary Event
Bupa photo of: Celebrating London Pride at the Cromwell Hospital
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Bupa Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Member Service Adviser Interview

    Anonymous Employee in Salford, North West England, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 1+ week. I interviewed at Bupa (Salford, North West England, England (UK)) in June 2018.


    So I previously posted about my telephone interview since then I have had my face to face interview it was a pleasant experience and was firstly advised on shifts and hours and had id documents photocopied then taken for my interview it was a 2 person interview and was asked a lot of different scenario questions And then a mock phone call when I left I was told I would be informed of the outcome within 3 days

    Interview Questions

    • Tell me a time you have excellent customer service and what can you bring to the role   Answer Question
See All 120 Interviews

Bupa Awards & Accolades

  • Top Companies 2019: Where the UK wants to work now, LinkedIn Top Companies, 2019

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