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CVS Health Overview

Woonsocket, RI (US)
10000+ employees
1963
Company - Public (CVS)
Healthcare Services & Hospitals
$10+ billion (AUD) per year
Competitors

Walmart, Walgreens, Express Scripts

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a ... Read more

Mission: Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a

CVS Health Reviews

  • Helpful (855)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

See All 17,622 Reviews

CVS Health Photos

CVS Health photo of: CVS Health corporate entrance
CVS Health photo of: CVS Health Pharmacists Improve Hispanic Health
CVS Health photo of: CVS Health Testing New HealthHUB Store Format
CVS Health photo of: Better Health, Better Community, Better World
CVS Health photo of: Welcome to CVS Health Careers
CVS Health photo of: CVS/minuteclinic
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CVS Health Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
70%
10%
8%
5
3
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Stores Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 3+ months. I interviewed at CVS Health.

    Interview

    The interview process was very straightforward and concise. I had my resume and they asked me questions based off of that. Important things to note are retail experience or express your willingness to learn if you do not have prior experience.

    Interview Questions

    • What experience do you have with customer service? Retail? What is the most important thing to you if you were the customer?   Answer Question
See All 3,398 Interviews

Company Updates

  • We are honored to be recognized as a DiversityInc Top 50 Company for Diversity, for the fourth consecutive year. This year’s #24 ranking, up 3 spots from 2019, is in recognition of our commitment to a diverse workforce, a workplace defined by personal and professional growth and delivering on our purpose of helping people on their path to better health. https://www.linkedin.com/elevate/feed?action=share:694330

  • Are you or do you know someone who would be interested in learning more about career opportunities within a CVS HealthHUB? Join us for a Recruiter Chat Session on Tuesday, March 3rd from 2:00 pm – 4:00 pm EST. Learn more and RSVP today: https://cvs.jobs/3a4Id36

    HealthHUB Recruiter Chat Session

    Hiring Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN) and Customer Health Care Concierge to provide health care services in a more convenient, accessible, and customer-focused manner.

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CVS Health Awards & Accolades

  • Fortune 500(#13), Fortune, 2013
  • 25 Noteworthy Companies, DiversityInc®, 2013
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