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Citizens Bank Overview

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Providence, RI (US)
10000+ employees
1988
Company - Public (CFG)
Banks & Building Societies
$10+ billion (AUD) per year
J.P. Morgan, KeyBank, Bank of America
Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals ... Read more

Mission: It's simple – help our customers, colleagues and communities reach their potential.

Citizens Bank Reviews

3.3
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Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
687 Ratings
  • Featured Review

    Helpful (3)

    "A Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Southfield, MI (US)
    Current Employee - Regional Manager in Southfield, MI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than 10 years)

    Pros

    Our company truly cares about their employees, customers and volunteers in the communities

    Cons

    Slower speed of internal systems

    Advice to Management

    Keep showing how much you care about the colleagues, keep listening

See All 2,049 Reviews

Citizens Bank Photos

Citizens Bank photo of: Ballpark Banker colleagues engage with customers at Citizens Bank Park
Citizens Bank photo of: Honoring exceptional colleagues at our Credo Champions event.
Citizens Bank photo of: Breaking ground at our new Johnston, RI campus.
Citizens Bank photo of: Executive Leadership Group members go shopping to support holiday giving efforts
Citizens Bank photo of: Community captain and colleague Megan embraces volunteering.
Citizens Bank photo of: New Headquarters Campus
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Citizens Bank Interviews

Experience

Experience
57%
24%
19%

Getting an Interview

Getting an Interview
60%
13%
10%
7
6
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Commercial Real Estate Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Citizens Bank (New York, NY (US)) in October 2018.

    Interview

    Sat with the CRE team leader and PM. Ultimately wanted to know about me and my experience and we’re not super worried about my technical skills. They did ask a few questions to make sure I knew what I was talking about

    Interview Questions

    • How would you value a building   1 Answer
See All 417 Interviews

Citizens Bank Awards & Accolades

  • Best of the Best, Hispanic Network Magazine, 2015
  • Best of the Best, The Black E.O.E. Journal, 2015
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