Working at Citizens Bank | Glassdoor.com.au

Citizens Bank Overview

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Providence, RI (US)
10000+ employees
1988
Company - Public (CFG)
Banks & Building Societies
$10+ billion (AUD) per year
J.P. Morgan, KeyBank, Bank of America
Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals ... Read more

Mission: It's simple – help our customers, colleagues and communities reach their potential.

Citizens Bank Reviews

  • "Family Friendly place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Audit Staff in Johnston, RI (US)
    Current Employee - IT Audit Staff in Johnston, RI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than a year)

    Pros

    Its always been family first. You are encouraged to take care of your family because they understand that when the family is settled, you can get the best out of the individual. Secondly, depending on your manager, you have the flexibility of remote work. This is very important. Then finally, the hours we put into volunteering in our community is amazing. From top down, you are encouraged to volunteer.

    Cons

    The salary needs improvement.

    Advice to Management

    Just keep getting better, you guys are doing amazing.

See All 2,128 Reviews

Citizens Bank Photos

Citizens Bank photo of: Ballpark Banker colleagues engage with customers at Citizens Bank Park
Citizens Bank photo of: Honoring exceptional colleagues at our Credo Champions event.
Citizens Bank photo of: Breaking ground at our new Johnston, RI campus.
Citizens Bank photo of: Executive Leadership Group members go shopping to support holiday giving efforts
Citizens Bank photo of: Community captain and colleague Megan embraces volunteering.
Citizens Bank photo of: New Headquarters Campus
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Citizens Bank Interviews

Experience

Experience
58%
24%
18%

Getting an Interview

Getting an Interview
60%
13%
10%
7
6
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Contract Analyst Interview

    Anonymous Employee in Cranston, RI (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Citizens Bank (Cranston, RI (US)) in July 2015.

    Interview

    I had a phone screening with the staffing agent and one day later was scheduled for a one on one interview with both project supervisors. I to take a written proficiency test for which I was given some information to review beforehand. I was offered the position later that same day..

    Interview Questions

See All 425 Interviews

Citizens Bank Awards & Accolades

  • Best of the Best, Hispanic Network Magazine, 2015
  • Best of the Best, The Black E.O.E. Journal, 2015
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