Working at Dixons Carphone | Glassdoor.com.au

Dixons Carphone Overview

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Acton, London, England (UK)
10000+ employees
1937
Company - Public (DC.L)
Media & Entertainment Retail Stores
$2 to $5 billion (AUD) per year
Unknown
Dixons Carphone is Europe’s leading specialist electrical and telecommunications retailer and services company.

Combined with trusted advice and after-sales care, we make the potential of connected technology accessible and affordable for our ... Read more

Dixons Carphone Reviews

3.0
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Dixons Carphone CEO Alex Baldock
Alex Baldock
96 Ratings
  • "student work"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great job if you're a student, good for demonstrating communication skills etc. Also quite interesting as part time jobs go.

    Cons

    Under huge pressure to sell insurance. I was occasionally pressured into using fear as a motivator. It isn't nice when your manager tries to get you to make an old lady scared about phone viruses (which really aren't that big an issue). I also had to constantly make people concerned that their current free insurance from their bank was insufficient, when it's really fine.

    Advice to Management

    Don't resort to scare tactics, make the insurance pricing more competitive to encourage people to buy it. Horrendously over priced as is.

See All 1,711 Reviews

Dixons Carphone Photos

Dixons Carphone photo of: Carphone Warehouse Office
Dixons Carphone photo of: TEAM KNOWHOW
Dixons Carphone photo of: Teams work at Dixons Carphone
Dixons Carphone photo of: Global Brand
Dixons Carphone photo of: Dixons Retail
Dixons Carphone photo of: Acton
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Dixons Carphone Interviews

Experience

Experience
67%
20%
13%

Getting an Interview

Getting an Interview
80%
8%
4%
3
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1
1

Difficulty

2.5
Average

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  1.  

    Commercial Manager Interview

    Anonymous Interview Candidate in Acton, London, England (UK)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Dixons Carphone (Acton, London, England (UK)) in April 2015.

    Interview

    First step was an interview with their talent recruiter before a second interview with the direct line manager. Apparently there would have been a third step with the group CEO which was already putting me off the company as it gives the impression that no one can make a decision on their own.

    Interview Questions

    • Knowing what you do about Carphone, what do you think Carphone's next big challenge is?   1 Answer
See All 354 Interviews

Dixons Carphone Awards & Accolades

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