Working at Flight Centre Travel Group |

Flight Centre Travel Group Overview

10000+ employees
Company - Public
Travel & Tourism
$5 to $10 billion (AUD) per year
Flight Centre Travel Group employs more than 15,000 people and has over 2,500 businesses across 11 countries. Our worldwide growth gives our team extraordinary careers and we are always looking for new people to become part of our success story. We have an exciting range of ... Read more

Mission: To open up the world for those who want to see.

Company Updates

  • Will your next company offer you unlimited annual leave? If you join Student Flights that's one of "never stop travelling" benefits that you could take advantage of. Find out more:

  • You are who you hang with! Come and join the team.

    Best workspaces in Australia

    We've been named one of the best workplaces in Australia! Take a look inside our new Global Headquaters in Brisbane, Australia.

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Flight Centre Travel Group – Why Work For Us?

For exceptional careers in travel.

Flight Centre Travel Group is one of the largest travel companies in the world. Our global scope offers our people extraordinary careers across 11 countries, while our multi-brand structure presents and array of opportunities for internal progression and new experiences. With Flight Centre Travel Group, you really do get the best of both worlds. You join a multi-billion dollar business with immense opportunities, while also experiencing a company culture that is challenging, fun and fuelled by the raw passion for travel. To find out more, visit our careers website here

Where there is growth, there is opportunity.

Flight Centre began life as a double-decker bus from Yorkshire called Argus in 1972. Today, Flight Centre Travel Group is a AUD$13.5 billion business with over 30 brands, 15,000 employees and ambitious plans for the future.

Our growth offers our team exceptional career progression opportunities. To develop an infinite pool of exceptional leaders, we offer a six-stage leadership pathway. This structured pathway ensures you receive world-class training at every stage of your career, so you can develop the skills you need to achieve your professional goals. We also offer a Fast Track programme for those with the aspiration and potential to rapidly progress to a senior leaderhip role. To find out more about our leadership opportunities, click here

Why join our team?

Flight Centre Travel Group has been recognised as an employer of choice internationally. Our awards include the Sunday Times '100 Best Companies to Work For' for ten years and Great Places to Work 'UK's Best Workplaces' for four years. We believe our success is down to our culture which puts our customers and our people first. We also offer a range of benefits including:

  • Uncapped commission structure and business ownership scheme
  • Discounted travel and incentives from the world's top travel providers
  • Industry renowned social events and excellent company culture
  • Exceptional career progression with opportunities across the globe
  • Fast-track leadership programme to develop the future leaders of our business
  • Comprehensive induction, sales, product and leadership training
  • Free and confidential financial advice from our in-house financial advisors
  • Free health consultations, discounted fitness sessions and gym memberships
  • Discounted physiotherapy, massage, reflexology, tax-free bikes and more
  • Opportunity to take a three month sabbatical after five years

To find out more about our benefits, please click here.

Flight Centre Travel Group Reviews

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Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
159 Ratings
  • "Assistant Team Lead"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Team Leader in Perth, Western Australia
    Former Employee - Assistant Team Leader in Perth, Western Australia
    Positive Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group full-time (More than a year)


    - Opportunity to make money if you invest the time and effort
    - Great team environment and Company culture
    - Flight Centre invest heavily back in to their top performers
    - Great on-boarding program which gives you a lot of preparation prior to starting
    - Lots of added benefits and perks. (e.g. Opportunity to participate in "Famil's" in which you will travel to learn new destinations)
    - Lots and lots of incentives set up to push you to do better
    - Full ownership over your desk and enquiries


    - A lot of persistence is required. Sometimes you can do everything right and still get the short-end of the stick.
    - To be successful you will almost definitely need to sacrifice on your work-life balance.
    - Location of store or office has a massive impact on how successful you will be.
    - Although lots of opportunities to move up into to new positions, a lot of the time you will be need to take 2 or 3 steps back for a while in order to move forward in terms of you're own desk/business.
    -High stress environment, leads to high turnover within the first 6 months.

    Advice to Management

    Really continue what you're doing. This job isn't for everyone and it takes the right person to really excel in this job. I would just say that try to avoid painting the perfect picture to new comers and set expectations early.

See All 687 Reviews

Flight Centre Travel Group Photos

Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
Flight Centre Travel Group photo of: Monument store 2017
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Flight Centre Travel Group Interviews



Getting an Interview

Getting an Interview





    Retail Leadership Grad Program Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Flight Centre Travel Group.


    Three stages
    1- Application
    2- A short video
    3- A full day interview process - with multiple quizes, tests and then half the group gets sent home with a final interview at the end of the day

    Interview Questions

    • Had a mock scenario of trying to sell a holiday to a customer   Answer Question
See All 449 Interviews

Flight Centre Travel Group Awards & Accolades

  • Top 100 Graduate Employers, Australian Financial Review, 2017
  • Best Workplaces, Great Place to Work Institute UK, 2017
  • Best Regional Travel Agency (Large), British Travel Awards, 2016
  • Best Workplaces in the UK, Great Place to Work Institute, 2016
  • 100 Best Companies to Work For, The Sunday Times (UK), 2016
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