Working at LoyaltyOne | Glassdoor.com.au

LoyaltyOne Overview

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Toronto, ON (Canada)
1001 to 5000 employees
1992
Subsidiary or Business Segment
Advertising & Marketing
$2 to $5 billion (AUD) per year
Aimia, Points International, Rewards Network
Over a span of more than two decades, LoyaltyOne has grown into a global portfolio of businesses with more than 1,900 associates across 50+ countries. We provide unparalleled interconnected expertise in data analytics informing retail insights, vendor collaboration and customer ... Read more

LoyaltyOne Reviews

  • Helpful (5)

    "very stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Ambassador (Bilingual) in Mississauga, ON (Canada)
    Current Employee - Support Ambassador (Bilingual) in Mississauga, ON (Canada)
    No opinion of CEO

    I have been working at LoyaltyOne full-time (More than a year)

    Pros

    good atmosphère, team work, trainings every now and then.

    Cons

    very stressful work environment, high volume calls (10 seconds bestween calls), coaches are not so helpful. what they call a customer experience is a joke . no wonder why so many bilingual CS representatives quit fews months after they got hired.

    Advice to Management

    Spend a day (7 h) or 2 on taking non stop phone calls before making those evaluation sheets (the wheel !!)

See All 292 Reviews

LoyaltyOne Photos

LoyaltyOne photo of: 351 King Street E.
LoyaltyOne photo of: LoyaltyOne
LoyaltyOne photo of: .
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
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LoyaltyOne Interviews

Experience

Experience
47%
19%
34%

Getting an Interview

Getting an Interview
57%
20%
8%
7
5
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Analyst Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at LoyaltyOne.

    Interview

    1 phone interview
    3 person to person interview (typically 2:1)

    Interview Questions

    • What do you think is the most important thing of being an analyst?   Answer Question
See All 67 Interviews

LoyaltyOne Awards & Accolades

  • Best Employers in Canada, Aon, 2019
  • Canada's Greenest Employers, Mediacorp Canada, 2018
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