Working at Marks & Spencer | Glassdoor.com.au

Marks & Spencer Overview

London, England (UK)
10000+ employees
1884
Company - Public (MAKSY)
Retail
$10+ billion (AUD) per year
Unknown
An international, multi-channel retailer. A familiar, much-loved name on the high street. A brand that is at its best when it reflects our customers’ needs. Today’s M&S is driven by innovation and brought to life by the people that work ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more

Marks & Spencer Reviews

3.4
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Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
230 Ratings
  • "You get out what you put in"

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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Unlimited promotion opportunities (only if the NRBP likes you or doesn't need anything from you)

    Cons

    Being unable to apply for jobs without authorisation from at least 5 people.
    No sight of what roles might be available

See All 1,265 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: Castle Donington Distribution Centre, Derby
Marks & Spencer photo of: Wheatley Hall Road
Marks & Spencer photo of: Aylesford
Marks & Spencer photo of: Head Office
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Marks & Spencer Interviews

Experience

Experience
75%
11%
12%

Getting an Interview

Getting an Interview
86%
4%
2%
2
1
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    Went in about 10 minutes early, when i went to the customer service area they didnt sign me in - at the time i didnt even know i was supposed to be signed in- they took me down to the interview room, the interviewer was nice but she told me i had applied for stockroom assistant and i was really confused because the ad specifically said customer assistant and it entailed what the role consisted of. So, after she gave me a info about the stockroom role and what it was like and she mentioned that it involved heavy lifting. Before she showed me the stockroom area she said that if its not for you dont be scared to say that its not for you, so i told her straight away that it wasnt for me cos of recurrent back pain and she understood so she sent me back to the customer service area to sign out. So, i got there and they asked me where my green form was and i said that i didnt get one, so i just said nevermind and left it cos if i didnt sign in, how was i going to sign out??? They seemed quite unprepared to be honest.

    Interview Questions

See All 528 Interviews

Company Updates

  • Which? is the consumers' champion. So we were honoured to be awarded 'Which? Supermarket of the Year 2017'. Andy, our Director of Food takes up the story: http://glassdoor.com/slink.htm?key=vQtgX

    Teamwork Brings Accolades

    The Which? awards are now in their eleventh year, and at a ceremony co-hosted by TV presenter Natasha Kaplinsky, we were delighted to be awarded the title ' Which? &nbsp...

  • We are excited to announce that we have been voted as one of the best places to interview in the UK! http://glassdoor.com/slink.htm?key=vQlMo

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Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
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