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McMaster-Carr Overview

Elmhurst, IL (US)
1001 to 5000 employees
1901
Company - Private
Business Services
$50 to $100 million (USD) per year
Amazon, W.W. Grainger, MSC Industrial Direct
McMaster-Carr operates a network of five facilities in Chicago, IL; Los Angeles, CA; Atlanta, GA; Cleveland, OH; and Princeton, NJ that serve customers all over the world. Using advanced technology, we offer businesses hundreds of thousands of items including fasteners, pumps ... Read more

McMaster-Carr Reviews

2.6
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Jay Delaney
254 Ratings
  • Helpful (5)

    "Well-oiled Machine that does not attract innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Elmhurst, IL (US)
    Former Employee - Regional Manager in Elmhurst, IL (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at McMaster-Carr full-time

    Pros

    Compensation
    Work-Life Balance
    Strong Employee Work Ethic
    Capable and Competent Coworkers
    Private company with no Quarterly Mindset

    Cons

    You will be a cog in their well-oiled machine
    No room for managing or operating differently than what the status quo dictates
    Strong Leadership Oversight prevents innovation
    Status Quo Culture
    Since you have no room to really differentiate yourself through your work and talents, you end of differentiating yourself through sucking up to management

    Advice to Management

    The company makes a ton of money and that wealth is certainly generously shared with employees. The positions and roles are designed so you can't truly "succeed" or "fail." You are really just a cog and replaceable. The compensation allows them to retain brilliant employees, but that brilliance is not allowed to shine at work.

    I honestly believe McM should not change anything except perhaps be more transparent in the hiring process to indicate that this is a SLOW moving company that has found a winning formula and simply executes on that. I wonder what will happen when Amazon and other disruptors find out the high gross margins that exist in MRO. McMaster-Carr is a great creator of wealth and a generous employer, but be prepared to get satisfaction from your life outside of work.

    If you want a job that you can have for the rest of your life as long as your perform well, sign up.

    If you want a job where you can bring your whole-self to work, and feel inspired through your work, this is not the place for you. The best employees were those that understood this and kept their nose down on monotonous tasks for 8 hours/day while having an extremely fulfilling life outside of work through church, family, side-projects, or hobbies.

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McMaster-Carr Photos

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McMaster-Carr Interviews

Experience

Experience
43%
34%
22%

Getting an Interview

Getting an Interview
43%
23%
20%
6
4
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Operations Specialist Interview

    Anonymous Employee in Elmhurst, IL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at McMaster-Carr (Elmhurst, IL (US)).

    Interview

    A local recruiter emailed me using the resume I posted on a job site. I was skeptical at first, but decided to schedule a phone interview. The phone interview was a basic screening and concluded with an invite to interview in person. The in person interview lasted a total 3 hours. It was very traditional in that I came in suited up and immediately presented with a paper application. After I turned in my application, the recruiter gave me a tour of the facility with stops in between for interview questions.

    Following the tour, I was led into a small interview room with a catalog and computer. I was interviewed by the recruiter, HR Manager, then a Regional Manager. Then I was instructed to run through a customer service scenario, verbally discuss my response, and type a mock email to customer. The exercise requires you listen to an audio from a past customer call. If I remember correctly, the customer had purchased an industrial cart but the wheel was damaged. You have to discuss a solution with interviewer and email the customer. I was called 2 days later with an offer to join the company.

    Interview Questions

    • This role is not a management role, knowing that, where do you see yourself in 5 years?   Answer Question
See All 417 Interviews

McMaster-Carr Awards & Accolades

  • Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012

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